Bazoocam Contact

support · email

Something wrong? Write to us.

Bazoocam support runs through one email inbox, read by real people. Tell us your nickname, when it happened and what you need, and we will take it from there: accounts, coins, reports, ban appeals or deleting your data.

Bell from Ecuador on Bazoocam — friendly support
Bell🇪🇨 Ecuador
  1. One inbox for everything

    Bazoocam support works by email: [email protected]. Real people read it, and one inbox means nothing gets lost between departments. Write in English if you can; short and specific beats long and vague.

    Before you write, it is worth checking whether the answer is already on the site. Camera or connection trouble is covered step by step in Bazoocam not working, money questions in is Bazoocam free, and the buttons in how Bazoocam works.

  2. Details that speed things up

    A few details let us find your account and the moment you are writing about without back-and-forth.

    1. Your Bazoocam nickname, and the sign-in method if you linked one.
    2. The date and rough time of what happened, with your time zone.
    3. For a report: the other person’s nickname if you saw it, and what they did.
    4. For billing: the receipt or the last digits of the transaction reference, never your full card number.
    5. For tech trouble: your device, browser and what you see on screen. A screenshot helps.

    Bazoocam staff do not need your password, ever. A request for it is a scam.

  3. What we can help with

    Most emails fall into one of these groups. Mention which one in the subject line and it reaches the right person faster.

    Topics support handles
    TopicExamplesInclude
    AccountLost guest session, sign-in problemsNickname, device
    Coins & billingCharge you do not recognise, missing coinsReceipt, date
    Reports & threatsHarassment, scams, threats to share a recordingNickname, time, screenshots
    Ban appealsYou believe a pause or ban was a mistakeNickname, what you were doing
    Data & deletionDelete your account and dataNickname, sign-in method
    TechnicalCamera, audio, connecting issuesDevice, browser, screenshot
  4. Urgent safety problems

    If someone threatens you or you see something involving a person under 18, report the account on the call screen right away, then email support with "Urgent" in the subject. If anyone is in immediate danger, contact your local emergency services first. The safety tips page explains what to do in the moment.

  5. Deleting your account

    Email support from the address or sign-in linked to your account, or include your nickname and the sign-in method. We confirm the request, delete the account and the data tied to it, and keep only what the law requires, such as purchase receipts. The privacy policy explains what that covers and for how long.

    Changed your mind about leaving? Head back to the Bazoocam home page any time; a new guest session starts in seconds.

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Contact questions

How do I contact Bazoocam?

Email [email protected]. Include your nickname, the date and time, and what happened.

Is there a phone number or live chat?

No. Support is by email so every case has a written record and nothing gets lost.

How do I appeal a ban?

Email support with your nickname, the approximate time and what you were doing. Appeals are reviewed by hand.

How do I delete my Bazoocam account?

Email support from your linked sign-in or include your nickname. We confirm and delete the account and its data, except what the law requires us to keep.

I was charged for coins I did not get. What now?

Email support with the receipt and the date. We check the transaction and fix missing coins or explain what happened.

Will support ever ask for my password?

Never. Anyone asking for your password, even if they claim to be Bazoocam, is running a scam.

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